[ Circulation ] [ Catalog ]
Like the rest of society, technology and
automation are important enhancements to the library media center and are
a part of most school libraries to some degree. Important areas to
increase operational efficiency and intellectual access via automation
include automated circulation and an online catalog (i.e., OPAC or
online public access catalog) as being automated. Almost all systems have
moved to a client / server architecture where there is some processing
done at the user terminals and not all the work has to be done on the
server where the database and software resides.
Because of this, library catalogs now require microcomputers, sometimes
with a fair amount of processing power. Trends in automation
include:
| Networking systems throughout the school |
| Providing access outside the school, most recently through the web
| End-user control of their own circulation, interlibrary loan (ILL),
and holds, possibly by phone
| Electronic notification of holds
| Circulation reports
| Access to online databases on a CD-ROM tower, loaded on a local
fileserver, or through the Internet
| Access to these databases and perhaps even fulltext articles and web
sites through the library catalog
| Serials control (recordkeeping on your magazines) into the automated
system
| AV and textbooks circulation through automation
| Online ordering that could be incorporated into the online system |
| Document delivery to the user
| Easy-to-use (GUI) interfaces, often through a web browser
| Intelligent guides for searching and new searching capabilities
| Union catalogs for library systems
| Multilingual capabilities
| Media scheduling
| Creation of databases of location information |
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Academic and large public libraries are now using systems that merge
all these functions. The new term for this functionality is
"Integrated Online Library Systems". Many primary and
secondary schools are moving in this direction. Multifunctional systems
that expand an online catalog into an information portal bring more
content components and expand the library services offered. These include:
| Displaying book jacket images, tables of contents, abstracts and
reviews
| Providing access to selected and cataloged websites
| Searching multiple information sources at the same time
| Displaying text in more than one language
| Intelligent navigating from citations to full text
| Wireless and handheld technologies |
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Circulation
Many schools began the automation process with automating their
circulation system. It was seen as an economical, efficient, standardized
way to track materials and patrons. In addition it allows easier record
keeping and reporting.
Today, more libraries buy integrated systems where full MARC records
are loaded into the catalog and then used for circulation. The circulation
system requires at least two databases to work:
| Patron database (required)
| Students, staff, teachers, others
| Typed in one at a time or, if you are lucky, loaded directly
from the student record system. Most automated systems take the
data in text format with a certain format.
| Needs to be updated yearly with more frequent small changes
| Includes barcode number for each person |
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| Item database (required)
| Same database as cataloging records in MARC format
| Materials in all formats, sometimes including equipment
(scheduling system)
| Also used for inventory
| Includes barcode number for each item |
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| Serial holdings
| Optional, not found in all smaller school automated systems
| Tracks which records have been received
| May display holdings in the online catalog |
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| Acquisitions
| Often a separate system if a school has this automated at all
| Tracks items on order
| More sophisticated systems indicate if item is on order in the
online catalog |
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Good circulation systems have numerous features:
| Reserve (allows user to put a request in for an item ahead of time
or to put an item in a non-circulating collection)
| Holds (allows user to be put in a queue to receive an item), often
used with recall (allows user to call back an item that is
circulating)
| Different circulation types and privileges based on type of item
and/or patron type
| Limiting maximum number of items per patron
| Security (levels of access to system through passwords)
| Do not retain person with item circulated after return
| Overdues and fines
| Reports
| Serials control |
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Privacy Policies
Several issues must be confronted when developing circulating policies. Guidance comes from the American Library Association policies as well as state statutes.
| ALA 52.4 Confidentiality of Library Records: |
The ethical responsibilities of librarians, as well as statutes in most states and the District of Columbia, protect the privacy of library users. Confidentiality extends to "information sought or received, and materials consulted, borrowed, acquired" and includes database search records, reference interviews, circulation records, interlibrary loan records, and other personally identifiable uses of library materials, facilities, or services.
| ALA Code of Ethics 54.15: |
Librarians must protect each user's right to privacy with respect to information sought or received, and materials consulted, borrowed, or acquired.
In a recent incident in the Green Bay Schools, Jim Bowen summarized the Wisconsin standards (March 5,
1999). Chapter 43 of the Wisconsin Statutes restricts access to library media center patron circulation records to only a few people. It states:
Records of any library which is in whole or in part supported by public funds, including the records of a public library system, indicating which of its documents or other materials have been loaned to or used by an identifiable individual may not be disclosed except to person acting within the scope of their duties in the administration of the library or system or persons authorized by the individual to inspect such records, or by order of a court of law (Section 43.30, Wisconsin Statutes)
In the past, DPI Legal Counsel noted that the Wisconsin Attorney General's Office "has issued an opinion that the confidentiality provision of the law covers circulation records of public school libraries as well as other public libraries." (Donald Lamb, Channel DLS, October 1989, p. 6; Robert J. Paul, Law News, p. 17).
Furthermore, "only school library and public library administrators - not school or municipal administrators - and person granted permission by the borrower or ordered by a court of law may inspect a public or school library's circulation records." (Lamb, p. 6)
DPI's Legal Counsel also noted that the laws allow "non-library personnel, whether school or non-school connected such as a teacher or parent, to know how many times a certain volume has been withdrawn from the library over a certain period of time, so long as the individual identification of the person withdrawing the material is not made available to the teacher or the parent." (Paul, p. 17)
As of March 10, 2004, there has been a change in the requirements in Wisconsin based on AB 169, Library Record Disclosure Bill, approved by both houses and expected to be signed into law by the governor. This requires that any library supported by public funds, upon the request of a custodial parent or guardian of a child under the age of 16, to disclose to the custodial parent or guardian library records relating to the use of the library's documents or other materials, resources, or services by the child.
Think about what these mean for circulation practices:
| Lists of materials checked out, including overdue materials, should not contain titles connected with a specific user's name. |
| Automated systems should not retain the name of the person who has checked out a book after it is returned. |
| Parents and legal guardians would be able get a list of what their child has out of the library if the law is signed by the governor. |
Circulation Policies
Set up circulation policies by patron type and type of materials. First think about the types of materials
that circulate and whether there should be different policies on circulation period, number of items circulating to one person, restricted circulation, fines, etc. Then think about the different types of users you have (teachers, students, staff, parents). Should they have different rights? Some schools even have different numbers of items circulating by grade level. All this needs to be set up ahead of time in your circulation system.
Given the privacy policies, think about how to handle overdue notices as
well as whether you will charge fines and how often you want to send out
notices. Other issues to consider include:
| Should you check the shelves before you send out notices?
| Will you have amnesty periods where people can return things without
penalty?
| What will you do when a student loses a book?
| Is there a way to pay for an item through work?
| Can you / should you hold up grades for unreturned items? |
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Serials Control
Serials control is a fancy name for automating the check in of your
newspapers and magazines. Many schools have not reached this point yet,
but if you have an automated system that integrates this with your other
automated functions, you can provide an additional service to your users.
With this system, you are able to immediately indicate which issues of a
magazine have been received by the library as well as tracking which
issues seem to be missing.
Acquisitions
Automated circulation is discussed in the Collection Development class,
so will not be covered in detail here. This is a way to track orders
online and perhaps have titles on order reflected in the online catalog.
This is a feature new to many schools but commonly found in public library
and college library catalogs.
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When evaluating an online catalog, pay close
attention to what the user sees and how users interact with the
interface. This part of the system is typically used by everyone
that uses library resources. Most programs offer keyword,
subject, author, and title searching but other searches are now
possible in some systems. The resource
section of the Web has more information about Web-based
catalogs.
The Database
A library catalog is really a database of records for each item in
the library. In the past it contained largely books, but now many
catalogs include AV materials, Internet sites, serials, and even people.
In the future, many library catalogs may also be the portal to full-text
articles, searchable through the same interface as the catalog
records.
The database consists of MARC records. I have created an
extensive cataloging portfolio, but at this time, it is not electronic
-- please refer to it for in-depth information about cataloging.
Briefly stated, each record has fields or tags for specific pieces of
information.
The more complete and consistent the information is in those records,
the better searching capabilities will be available for users. This
means making sure all MARC records are complete, with detailed
contents and notes, consistent and numerous subject headings, and
accurate descriptive cataloging.
Records can be put into the database by cataloging directly into the
online catalog system or by importing records created elsewhere (e.g.,
by a vendor, downloaded from another database such as Alliance Plus or
WISCAT).
When available, most people now buy cataloging for each item every
time they purchase new materials if possible. Set up a profile with a
vendor such as Follett or Brodart
or Mackin for cataloging and
processing that matches the format used in the catalog and receive disks
of MARC records, labels, bar-coding, and other processing to match. These
records can then be imported into the automated catalog system and
checked for accuracy and consistency with current practices.
We all know we load the automation software on a computer and can do all
sorts of things. How does it get from that one computer or fileserver to
all the other computers in the library? What is happening at the server
versus what is happening at the circulation computer or the searching
computers? How can students around the school access it? How can
students at home access some library catalogs?
At the basic level, every computer, including the library fileserver,
must be connected to the network. It may be a local area network (LAN)
just within the library, a wide area network around the school or the
district, or the Internet itself. This means each computer must have a
network card connected to the network wiring.
Things have changed greatly in the last several years. It used to be
that library automation systems ran off a host computer (the fileserver)
and the computers used for searching were acting as dumb terminals where
little if any computing took place. If you are old enough to remember
the VT 100 and VT200 emulations run in some of the old systems, you'll
know what I mean. They were totally text driving and generally could not
even use a mouse. On the positive side, you could have very low level
computers around the library for searching.
In the last few years, computing has moved to a client / server
architecture with a fileserver that stores the database and does some
processing, but much more is done at the individual computers. Sometimes
these client computers have a program loaded to run the catalog program;
other times they use a web browser to search the online catalog. This
does required more powerful hardware for searching, but it also gives
the user many more capabilities and a graphical interface (GUI) in the
newest systems. Programs like Follett's Unison, Winnebago's Spectrum,
and Dynix work in this way.
Web-accessible online catalogs are the newest rage. Examples include:
Many online catalogs are now also incorporating web sites into their
databases. Two examples are:
| Winnebago WebMARC:
thousands of high-quality, curriculum-related web sites cataloged
for searching in the Spectrum system
| Alexandria's NetTrekker:
academic-focused websites that are organized around K-12 curricula
and organized by elementary or secondary
| Follett's WebPathExpress:
integrates 856 electronic access tags into the library's MARC
records, providing students with relevant, up-to-date links to the
Internet - more than 3,200 sites and growing |
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Z39.50
A revolutionary change for the networked library world is the emergence
of the Z39.50 standard. Z39.50 is the search and retrieval standard for
MARC data over the Internet. It is a set of rules, not an actual piece
of software. Using Z39.50 client software you can search hundreds of
library collections and other databases (Z39.50 servers) over the
Internet at the same time if you have the right to search them.
It eliminates the need to learn search syntax of other systems. This
allows the use of just one searching interface or client to access not
only online catalogs that are Z39.50 compliant but also databases of all
types from periodical databases to fulltext articles to digital media
databases to the web. If you think about searching 10 different CD-ROMs
with ten different ways of searching, then imagine what it would like if
you could just say "search these 8 of the 10 and here are the terms
I want to find" in just one easy step. The Z39.50 rules make them
all talk the same language. Georgia's Gallileo
system is an example of a statewide Z39.50 compliant system.
For more information, check out these sites (in order of complexity):
New Features
Some of the features you may want to watch for in the future are:
| Multilingual catalogs that allow searching in
multiple languages
| Intelligent agents that are software programs that
periodically searches a variety of information sources, taking into
consideration the specific research needs, interests, and
preferences in each search
| Maps that show the location of an item in the library (see
LibraryPro2 for an example of this)
| Scheduling / booking systems that allow users to reserve
equipment or facilities through the online catalog, send
confirmation slips, and assess fees |
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[ Circulation ] [ Catalog ]
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